Support - GPS - Wingman (2024)

Support - GPS - Wingman (1)

Support for your Wingman GPS Speaker (Product #: 361910).

• Getting Started
Connecting to the Bushnell App
FAQs
Manuals
Warranty
Replacement Parts
Additional Information

GETTING STARTED

WINGMAN SETUP

Sorry you are not finding the information needed to set up your Wingman. Hopefully this information will help. If you have already installed the Bushnell Golf App, you have already created a user ID & password for the Bushnell iGolf website. If not, this will help you with that as well.

The device manual can be found here.

STEP 1

Register your device on bushnellgolf.com.

Install the Bushnell Golf App. Links for the Bushnell Golf App are below and can be found by searching your phone's app store.

The Bushnell iGolf website https://bushnell.igolf.com/ is important for course & software updates. The user ID & password is the same and you are already registered once your app is installed. 

The Wingman gets the yardages based on the iGolf course database. The available courses can be found on the iGolf website https://igolf.com/course-tour.  When you log in with your user ID and password (same as golf app), you can do a virtual tour on your favorite courses to ensure that the iGolf database is up to date.  

STEP 2

For updating your Wingman and course information, connect your Wingman to your computer and login to the website. The website should have you download the installer program and update your device. The device update can take up to 45 minutes. If you run into any issues with registration or updating your device, iGolf can be contacted directly at support@l1inc.com. The last step is pretty important to make sure you update your specific courses. 

STEP 3

Make sure your Wingman is fully charged and that you go outside when you power it on for GPS connection. The device needs to be connected with 3 GPS satellites to function. I hope you enjoy your Wingman.  Let us know if you need any other assistance.

GETTING STARTED VIDEOS

WINGMAN SETTINGS WITH IPHONE

WINGMAN SETTINGS WITH ANDROID

BASIC SPEAKER OPERATION

CONNECTING TO THE BUSHNELL APP

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STEP 2

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Support - GPS - Wingman (2)

STEP 3

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FAQS

How to change the Wingman voice.

Wingman Voice Setting

For an Apple iPhone:

  1. 1. Go to Settings > Accessibility > VoiceOver and tap Speech.
  2. 2. Tap Add New Language.
  3. 3. Tap the language and dialect that you want. ...
  4. 4. Tap Voice, then tap the voice that you want to use.

For an Android Phone:

  1. 1. On your Android phone or tablet, open the Google Home app.
  2. 2. At the top right, tap your Profile picture or initial. Assistant settings.
  3. 3. Under "All settings," tap Assistant voice.
  4. 4. Choose a voice.

I am having trouble pairing the Wingman.

Wingman Redo Pairing Setup

Completely remove the Wingman & App 

  • Turn your Wingman Speaker off by pressing and holding the power button
  • In your phone settings, completely unpair the Wingman and Wingman remote from your phone
    • Bluetooth Settings, Choose Wingman, Details, Settings, Unpair. 
    • Your Bluetooth paired devices should no longer show the Wingman
  • In the Golf App
    • Select your Wingman device (should show only 1 of 2 paired devices)
    • Remove the Wingman as a registered device by pressing the remove device button
    • Confirm the removal
  • Log out of the Bushnell Golf App
  • Uninstall the Bushnell Golf App
  • Power cycle your phone

Start the Process Over 

  • Make sure the Wingman Bluetooth has been forgotten/removed from your phone settings
  • Make sure the Power to the speaker is turned off
  • Reinstall the Bushnell Golf App
  • Log into the Bushnell Golf App
    • Add New Device
    • Choose Bushnell Wingman and continue
  • Pair the Remote First
    • Press and hold your Wingman remote button
    • The remote will beep once when it starts to pair with your phone
    • If the remote does not beep, you may need to replace the battery in the remote with a CR2032 Li-metal non-rechargeable “coin cell” battery
    • The remote should beep twice once it is paired
    • The screen will list pairing instructions for the speaker with a continue button
  • Pair the speaker
    • Turn on the speaker and press next
    • Depending on your phone model, the phone should alert you to approve pairing to the Wingman
    • Accept the pairing
    • The speaker should make a sound confirming it is connected
    • Press Next and then press Complete the Registration
  • The Bushnell Golf App should now show your Wingman as an available device with Connected (2 of 2)
  • Choose the Wingman and Settings and update your preferred settings
    • Auto Hole Advance On
    • Hole Number On
    • Yardage per your preference
    • Front & Back Yardage per your preference
    • Custom Message per your preference
  • Exit Wingman and close the Bushnell Golf App
  • In your phone settings, find the Apps settings
    • Find the Bushnell Golf App
    • Under Bushnell Golf App Permissions
      • Location On
      • Phone per your preference

Wingman Pairing & Bushnell Golf App Complete! 

My Wingman will not auto advance.

Wingman Auto Advance

The 2 primary settings that can cause the Wingman to not auto advance are as follows

  • In the Bushnell Golf App, Select Your Wingman Device and Settings. Scroll down and confirm the Auto Hole Advance is On under the Play Golf Speak Settings. Also, please also confirm that all of the other speak settings are set to your preferences.
  • Check your Phone App Settings for the Bushnell Golf App. The settings for permissions need to include Location services. The typical choices for Apple are "While Using the App" or "Always (iOS). For Android, it would be under settings, Bushnell App, App Permissions, Location = On.

Once you check both of these settings, also make sure your Wingman shows "Connected 2 of 2" when it is selected in the Golf App. If it does not, repair your Wingman remote using the Pair Device.

Can I replace the battery in the remote?

Wingman Replace Remote Battery

The Wingman remote does have a CR-2032 battery that is removable and can be replaced. Try replacing the battery with a brand new, high quality (Panasonic, Duracell, or Energizer) battery. 

If replacing the battery doesn't work, you can order a replacement remote.

It will not recognize my serial number when trying to register.

Wingman App Registration – Serial Number Released

Our software partner, iGolf manages the golf app accounts. iGolf will need release the serial number so you can complete the registration. The Wingman has a digital serial number for the registration that needs to be retrieved.  

In order to remove the device from the incorrect account, we will need the Serial ID. To retrieve the ID:

  1. 1. Attempt to register the device on a different account.
  2. 2. You will receive an error message in the app with an alpha-numeric code at the bottom.
  3. 3. Provide the code that you receive on the error message in the app.

You will need to provide this code to iGolf so they can release the serial number. You can reach iGolf by e-mail at support@L1inc.com or by phone at 858-880-0267. Their hours are 9 a.m. to 5 p.m. PST Monday through Friday.

The Course I'm playing has been updated and doesn't match the GPS data on the Wingman.

iGolf Course Update

Our software partner, iGolf manages the golf course database.  You can submit your course update request directly from the Bushnell Golf App.

Your device does come preloaded with thousands of golf courses. When you log in with your user ID and password, you can do a virtual tour on your favorite courses to ensure that the iGolf database is up to date.

https://igolf.com/course-tour

If the course information on the virtual tour is incorrect, you can submit your request to update the course from the Bushnell Golf App as follows:

  • Open the Bushnell Golf App
  • Select your device
  • Choose Support
  • Report Mapping Issue
  • Fill in the information requested including a photo of the current scorecard
  • Choose Submit

You can also contact iGolf directly at support@l1inc.com.

Once iGolf responds confirm the course update, make sure your device has the current course information by updating via the Bushnell Golf App. You must have your device connected to your phone via Bluetooth for the update to work.

  • Open the Bushnell Golf App
  • Select Your Device
  • Choose Course Update
  • Find your course by using Nearby, Recent, or searching for the name
  • Select the course
  • The course will start to update and notify you when complete
  • Select Close

MANUALS

Wingman User Manual

Wingman Quick Start Guide

WARRANTY

1-YEAR WARRANTY

Bushnell Golf guarantees the Wingman GPS Speaker to be free of defects in materials and workmanship for one year from the date of purchase. This warranty does not cover consumer-caused damages such as misuse, abuse or repairs attempted by someone other than our authorized technicians.

WARRANTY FAQ

Is the Wingman Waterproof?

The Wingman is IPX6 rated but not fully waterproof. To ensure the Wingman is water resistant, remove all cable connections and close the port protection cover tightly after charging and before use. Submersion, exposure to heavy rain or other strong streams of water could affect the performance of the device and is not covered under our one year limited warranty.

Can I change the battery?

The battery can not be changed. Never disassemble your Wingman speaker. Irreparable damage can result from unauthorized service attempts, which also void the warranty.

Can I clean the Wingman?

Yes, follow these steps.

  1. 1. Blow away any excessive dust or debris on exterior (or use a soft brush).
  2. 2. To remove dirt or finger prints, clean with a micro fiber cloth.
  3. 3. When you are not using the speaker / remote, please store in a secure, dry indoor location for additional protection.

REPLACEMENT PARTS

Replacement Remote for Wingman GPS Speaker

Wingman Case by Jones Sports Co.

ADDITIONAL INFORMATION

VIDEOS

BUSHNELL WINGMAN COMMERCIAL
Crank up your game with Bushnell Golf.

BUSHNELL GOLF WINGMAN
See the Bushnell Wingman in action – and hear from the experts overview this "first of its kind" product.

ARTICLES

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Support - GPS - Wingman (2024)
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